FAQ's

Our products are made using real ingredients – no ‘natural’ or artificial flavours, no artificial colours or sweeteners, no preservatives... just pure, natural ingredients like real blueberries, raspberries and strawberries, organic vanilla beans and organic cacao. The difference is real.

And remember, by supporting Promise Nutrition, you’re not only nourishing your body, you’re helping change lives through Promise Love.

Every 88 days you have the opportunity to nominate a charity that you see making a difference to people’s lives. You can then vote for your favourite charity to help determine which charity will receive a Promise Love donation. Help us raise awareness by buying our products and getting involved in the Promise Love community. 

Anytime. We often use it in our breakfast smoothies or after exercise to promote post-exercise muscle recovery. It’s also great as a snack to curb those 3 o’clock cravings or added to your favourite recipe or dessert.

Yes. Our protein powders are ideal for weight management. They’re low in carbohydrates and are naturally sweetened with stevia which boasts zero calories. Protein has the added benefit of keeping you feeling fuller for longer so it’s easier to say no to those unwanted cravings. Weight loss usually comes hand in hand with increased activity or exercise. To get the most from the recovery benefits of our products we recommend they be used in conjunction with an active lifestyle.

Absolutely - If you’re looking to increase lean muscle mass and speed up your recovery time after exercise then our Whey Protein Isolate (WPI) is for you. We utilise fast absorbing WPI which boasts all nine essential amino acids.

Although our protein powders are nutrient rich and loaded with vitamins, minerals, antioxidants and much more, we don’t recommend using protein powders as a sole source of nutrition. Protein powders are best taken as part of a healthy well balanced diet.

Yes - Our protein powders help increase your protein, fibre, vitamin and mineral intake supporting both you and your baby. You can rest easy knowing our products are 100% natural and free from anything artificial, nonetheless, we recommend checking with your doctor before using these products. 

Yes - Promise Nutrition protein powders and naturally sweetened using stevia which is low GI (glycemic index), giving you steady energy throughout the day without spiking your blood sugar levels. Please note the level of natural sugar may vary depending on your flavour choice; always monitor your blood glucose levels and consult a healthcare professional.

Our protein powders should be stored in a cool, dry place out of direct sunlight. Once opened it is best to ensure they're stored in an airtight container with minimal exposure to moisture. 

As we use real berries to flavour our Berry Bliss Whey Protein Isolate it is particularly sensitive to moisture so ensure you store it correctly.

Gone are the days of carrier pigeons, you should receive your order within 3-5 working days but allow up to 10 days. Obviously, postage times vary depending on location so if you live in areas such as Western Australian or Tasmania it may take a little longer.

If you live in Bundaberg we may be able to arrange free delivery depending on your exact location. Please contact us with your delivery address and we’ll see what we can do :)

PS. At present, we don’t offer a pick-up service. 

At this stage we only post within Australia.